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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janie Croff

October 17, 2025

5  out of  5
rating by Janie Croff
"I was greeted by the front desk lady with such nice manners and then as I was leaving they asked if I would like a soda or snack , this is the best customer service I could imagine for a insurance company , amazing employees I don’t have one complaint they have been very kind and helpful with all my questions as I am young and don’t know much!"
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Symenthia Ray

October 16, 2025

5  out of  5
rating by Symenthia Ray
"Pamela Trotter at Michael Lovchuk's office in Panama City, Florida had been my mother's agent for numerous years. Now for over 15 years I have followed in my mom's footsteps by having Pam as my agent. Her professionalism and caring nature has been there for me through all those times( mother's death, car totaled during Hurricane Michael and home ownership) when you really need an expert to guide you. Pam genuinely cares about her clients. I highly recommend Mr. Lovchuk's office and Pamela Trotter for any needed insurance matters."
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Jimmie Davis

October 15, 2025

5  out of  5
rating by Jimmie Davis
"I just want to say I’ve had a tremendously, wonderful 5+plus years working with an agent by the name of Mrs.Pam. She has been so informational and knowledgeable about different plans they have to offer to fit each family needs.Thanks from my family to yours.Wonderful Gem"
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kelli walsingham

October 9, 2025

5  out of  5
rating by kelli walsingham
"Nicole with Mike Lovchuk State Farm is amazing! She was very knowledgeable and helpful when making changes to our policy."
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Gary Christensen

October 7, 2025

5  out of  5
rating by Gary Christensen
"Taylor Jenks, at Michael lovchuk insurance Agency is a subject matter expert in her field. Extremely competent, professional and a great communicator. It was a true pleasure working with her and would recommend the Agency and Taylor Jenks."
We responded:
"Gary, Thank you! Taylor is amazing and sets the bar high every day!"
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Whitney L Simpson

September 19, 2025

5  out of  5
rating by Whitney L Simpson
"I had State Farm a few years back, but due to some financial troubles I had to let it go. Now that I’m back with them, I just have to say—MEAGAN was the best help! She took the time to explain things in a way that’s easy to understand, especially since most of us aren’t familiar with all the terms. She truly shines with a bright light. Many blessings to you all!"
We responded:
"Whitney, Welcome back! Looking forward to being her for you for years to come!"
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Georgia Barksdale

September 16, 2025

5  out of  5
rating by Georgia Barksdale
"Meagan is truly an angel! She went above and beyond for me to make sure everything was perfect. Answered any questions I had! 10/10 recommended her & state farm!"
We responded:
"Georgia, THANK YOU! Meagan is incredible, we are here for you!"
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Anthony Bond

August 14, 2025

5  out of  5
rating by Anthony Bond
"It was a pleasure dealing with Mimi McGee today. She was very responsive to my insurance query and made me feel like helping me was important to her and to State Farm. She spent the time needed with me and I didn’t feel rushed, even though I know the office is busy. That kind of customer interaction, I’m sure, makes her a valuable member of State Farm’s team and makes me feel like I’m doing business with the right insurance company. Thank you."
We responded:
"Anthony, we are very proud how Mimi handles our busy office! She Get IT DONE!!!"
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A Sprad

July 23, 2025

5  out of  5
rating by A Sprad
"Everyone I have ever dealt with at State Farm is always so sweet and helpful. I recently had a vehicle wreck and dealing with this insurance company made my life so much easier. Taylor at the Lynn Haven branch is absolutely amazing and so professional."
We responded:
"Taylor is outstanding in resolving and helping with claims!!! THANK YOU!"
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Marie Davis

July 17, 2025

5  out of  5
rating by Marie Davis
"Outstanding service!!! Taylor was amazing with answering all the questions I had and helping with adding another vehicle to my policy . Thank you Taylor"
We responded:
"Taylor, is amazing! Thank you for your business!!"
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Abby Price

July 13, 2025

5  out of  5
rating by Abby Price
"Meagan B. was extremely helpful in getting our family an affordable rate for all our vehicles! Would HIGHLY RECOMMEND her!! Thanks so much for all your help Meagan, you’re the best!!!"
We responded:
"Meagan can dig deep to get discounts and great coverage! Welcome to the State Farm FAMILY!"
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John Rana

July 11, 2025

5  out of  5
rating by John Rana
"Forget Jake...Meagan was better, saved me over $400."
We responded:
"WOW!! Glad we could do that! Jake models his performance after Meagan!"
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Robert Rains

July 8, 2025

5  out of  5
rating by Robert Rains
"Great service, very knowledgeable, great people!"
We responded:
"Thank you Robert! My team blows me away every day!!!"
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Stephanie Smith

June 26, 2025

5  out of  5
rating by Stephanie Smith
"great people"
We responded:
"Stephanie, Thank you for the STARS!!!"
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Nathaniel Fontenot

June 19, 2025

5  out of  5
rating by Nathaniel Fontenot
"Taylor Jenks helped me so much by helping me switch my car coverage and switching to full coverage!"
We responded:
"So glad we got you full coverage!! Taylor is incredible!!"
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Janet Logue

May 27, 2025

5  out of  5
rating by Janet Logue
"The nicest people I've met in a while. Went out of there way to help me attach this thing to My car that I couldn't do. The ladies could not have been any nicer to me. Again thank you so much for your help!"
We responded:
"Janet, you are so kind! Glad to be there for you!"
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joy kay.

May 17, 2025

5  out of  5
rating by joy kay.
"I called and made some changes to my policy. It was such a smooth process and only took a few minutes. Thank you Taylor J."
We responded:
"Thank you Joy! Taylor is always efficient and smooths out all our service work beyond my expectations!!"
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STEPHANIE

May 12, 2025

5  out of  5
rating by STEPHANIE
"I m going to tell my friends about yal.Ms Trotter was so knowledgeable about all the questions I had. I don't have any regrets to finally getting this.Thank yal so much."
We responded:
"Thank you Stephanie! Pam is fantastic!!"
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Nicole Nazario

May 2, 2025

5  out of  5
rating by Nicole Nazario
"Probably the best experience getting a new car insurance policy! Meagan Brenson is incredibly kind a knowledgeable! She made the process very easy to understand as a young, newly insured driver! She was very patient and all around hands on with their customer service! Thank you Meagan and thank you State Farm! Would highly recommend! 10 out of 10!"
We responded:
"Thank you for the 10 out of 10!!! I will pass along your incredible review!!"
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Vanessa Gurganus

April 29, 2025

5  out of  5
rating by Vanessa Gurganus
"Meghan was an amazing agent and helped us through our policy and decision. Go visit her locally or online!!!"
We responded:
"Vanessa, We are glad to be here for you in person and online!!"
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Greg Miller

April 29, 2025

5  out of  5
rating by Greg Miller
"Nicole sent me a email and text promptly after I made it known I was looking for lower car insurance. She has been a true professional from start to finish. I was paying 160 per month from progressive. She gave me the exact same coverage for $55.00 per month, I couldn’t believe it. It has been a pleasure working with Nicole at State Farm near my house vs being a number having to speak with someone who can’t speak English."
We responded:
"Greg, Welcome to the State Farm Family!"
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Matt Morse

April 21, 2025

1  out of  5
rating by Matt Morse
"Don’t waste your time. No one at their office cares about you, earning your business, or how they treat their paying customers."
We responded:
"Mr. Morse, Again, thank you for your feedback. We wish you well with your future insurance carrier."
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kati simpson

April 11, 2025

5  out of  5
rating by kati simpson
"Very nice and friendly staff"
We responded:
"Kati, thank you!!! Our team is here for you!"
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Matt Morse

April 9, 2025

1  out of  5
rating by Matt Morse
"Hands down the absolute worst customer service. Don’t waste your time. I should have listened to my friend who use to work there."
We responded:
"Matt, thank you for your feedback. We wish you success with your new company."
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Savannah Wambo

April 5, 2025

5  out of  5
rating by Savannah Wambo
"Nicole was Sweet, Efficient, as the process was a walk in the park, didnt even have to leave the couch! She saved me so much even when adding life insurance when I switched from Geico !! ❕❕Thank You Nicole!"
We responded:
"Savannah, Nicole is amazing and makes sure we are covering all your family needs! THANK YOU!"