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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Morse

April 21, 2025

1  out of  5
rating by Matt Morse
"Don’t waste your time. No one at their office cares about you, earning your business, or how they treat their paying customers."
We responded:
"Mr. Morse, Again, thank you for your feedback. We wish you well with your future insurance carrier."
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kati simpson

April 11, 2025

5  out of  5
rating by kati simpson
"Very nice and friendly staff"
We responded:
"Kati, thank you!!! Our team is here for you!"
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Matt Morse

April 9, 2025

1  out of  5
rating by Matt Morse
"Hands down the absolute worst customer service. Don’t waste your time. I should have listened to my friend who use to work there."
We responded:
"Matt, thank you for your feedback. We wish you success with your new company."
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Savannah Wambo

April 5, 2025

5  out of  5
rating by Savannah Wambo
"Nicole was Sweet, Efficient, as the process was a walk in the park, didnt even have to leave the couch! She saved me so much even when adding life insurance when I switched from Geico !! ❕❕Thank You Nicole!"
We responded:
"Savannah, Nicole is amazing and makes sure we are covering all your family needs! THANK YOU!"
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Michelle Tojeiro

April 2, 2025

5  out of  5
rating by Michelle Tojeiro
"Nicole Griffin Is Very Knowledgeable, has Excellent Customer Service, and gave us a quote we could Not Refuse!!! She suggested we get uninsured motorist policy for our protection which I didn’t have with my prior insurance and still was able to Beat the other quotes!!!"
We responded:
"Michelle, thank you for your kind words! We like to dig deep to make sure you have all the correct coverages!!"
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Kasey Prince

April 2, 2025

5  out of  5
rating by Kasey Prince
"Nicole Griffin was amazing. She worked hard and got me great quotes that fit my budget. As a single mom of three, these days are tough. She helped me find the best deal that works for me and my family. Thank you so much Nicole."
We responded:
"Kasey, Thank you for Spreading the Word!! Your feedback is truly appreciated!"
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Julie Lacount

April 2, 2025

5  out of  5
rating by Julie Lacount
"Nicole is so knowledgeable, I had a slight emergency with my car insurance and she helped me through all of it in a matter of an hour and a half. She let me know about bundling and how to save money with better coverage. She quite literally is the best!"
We responded:
"Julie, we strive to help with emergencies! Thank you for letting us HELP!"
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Sharon Witt

April 1, 2025

5  out of  5
rating by Sharon Witt
"As we all are seeing rising rates all around us, I was really concerned with my home owners and auto Insurance. So I reached out to my carrier. They were pleased and happy to have me come in so we could go over all my coverages and what they meant. Even suggested different things to do. I know have a much better understanding thanks to Pam Trotter whom was very patient and forth coming . A real great asset to Micheal’s State Farm Business. When I walked In , I really fealt I would try and go else where and find cheaper coverage. After the great service and all the forthcoming help and saving alittle bit made me feel it was still a great company to be part off. Sure I might have been able to safe some more but I had no issue at all through Hurricane Micheal like alot of people I know did. So sometimes being part of a great team is more beneficial especially when you can call anytime and there alway welcoming to help . Thank you so much Pam"
We responded:
"Sharon, we pride ourselves on being here for all your needs and keeping you educated on your costs is our job! Thank you for the kind words!"
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LAURA Stephens

March 28, 2025

5  out of  5
rating by LAURA Stephens
"Excellent customer service. Ms. Pam is phenomenal. Would give more than 5 stars. She effectively and efficiently corrected out policies by a different agent. That office has the most pleasing atmosphere as well as their staff is welcoming and the level of professionalism out ranks ANY other agent or company. Kudos to good morales, values, and integrity!"
We responded:
"Laura!!!! Yes Pam is a 10 STAR PERSON!!!"
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Marc Silverstein

March 23, 2025

5  out of  5
rating by Marc Silverstein
"I had the great pleasure of getting Elizabeth Burke to assist me with my insurance needs. She delivered the highest caliber of customer focused service with a smile. She was sincere and took the time to ensure all my questions were answered. Elizabeth was able to literally cut my rates in half with better coverage than a leading insurance company whom I have been with for over 30 years. Elizabeth is truly an insurance agent that others should emulate as the gold standard in customer service. Thank you so much Elizabeth for all your timely help and assistance."
We responded:
"Marc, Thank you! Elizabeth shines bright when helping our custumers!"
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Xander Goodwin

March 19, 2025

5  out of  5
rating by Xander Goodwin
"I had the pleasure of working with Nicole Griffin for my insurance needs, and I couldn’t be more impressed with her professionalism, knowledge, and dedication to her clients. From the very first conversation, Nicole took the time to understand my specific needs and provided clear, honest guidance to ensure I had the best coverage at the best rate. Her responsiveness and attention to detail made the entire process smooth and stress-free. She patiently answered all my questions, explained policy options in a way that was easy to understand, and went above and beyond to make sure I felt confident in my choices. If you're looking for an insurance agent who genuinely cares about her clients and delivers top-notch service, I highly recommend Nicole Griffin. She is truly one of the best in the business!"
We responded:
"Wow Xander! Thank you for so much praise!!"
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sue danley

March 18, 2025

5  out of  5
rating by sue danley
"Just joined Mike Lovchuk State Farm and Pam Trotter was so helpful and she explained my policy to me. She was patient and very knowledgeable and friendly. I will definitely refer family and friends to this office."
We responded:
"Sue, Pam does great in giving the Good Neighbor Service!"
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James Cherry

March 17, 2025

5  out of  5
rating by James Cherry
"I absolutely love Mrs. Trotter she is sooooo helpful and knowledgeable and she has been patient with me the entire process! She is awesome and will forever be my go to person when it comes to my insurance."
We responded:
"Thank you James! Love to hear that we will be your resource for all your needs!"
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Trish Curtis

March 14, 2025

5  out of  5
rating by Trish Curtis
"Just a thank you to Pam for exceptional service. Very pleasant and knowledgeable. Thanks to Michael for taking the time to catch up. Looking forward to meeting with you soon."
We responded:
"Trish, enjoy the week! Great seeing you again!"
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Strange DaYs

March 12, 2025

5  out of  5
rating by Strange DaYs
"Meagan helped me save a lot of money on insurance and was even able to get me life insurance. I highly recommend giving them a call!!"
We responded:
"Mr. DaYs...putting a plan for your family is so important! Thank you for allowing us to be there for them!"
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Chris Metzger

March 10, 2025

5  out of  5
rating by Chris Metzger
"Moved to Florida and switched to State Farm. Met with Pam and she explained my insurance in detail and made the process so easy. Would highly recommend this company."
We responded:
"Chris welcome to FLORIDA!! Thank you for letting us take care of your insurance. Pam prides herself on educating all our customers!"
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Priyank Patel

March 10, 2025

5  out of  5
rating by Priyank Patel
"Truly appreciate the service from Taylor Jenks."
We responded:
"Thank you Priyank! Taylor is number one when providing service to my customers!"
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Jordan Warren

March 7, 2025

5  out of  5
rating by Jordan Warren
"I have been with Michael Lovchuk State Farm Agency since I married my husband in 2022 (he already had a policy with State Farm). Since I made the switch I have worked solely with Alicia who goes above and beyond for us time and time again. When we have had rate increases over the years Alicia has always worked hard to help us find savings that we otherwise wouldn’t have known. When we bought a boat she was there to help us find the coverage we needed and always provides assistance in a timely manner. Not only is State Farm in my opinion one of the most Premium Insurance Companies, they have wonderful people at Michael Lovchuk’s Agency."
We responded:
"Thank you Jordan! Alicia has worked for me over 22 years and has the skills and customer service experience that people love!"
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Brittney Santiago

March 6, 2025

5  out of  5
rating by Brittney Santiago
"I switched from The General to State Farm immediately when I noticed how popular they were in my area. Nicole was amazing to work with. I had fast and easy service within minutes. I’m now saving least half of what I was paying each month plus life insurance. Thank you State Farm for all that you do."
We responded:
"Brittany, we strive to fit budgets and give the best service to our customers! Thank you for your faith in us!"
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Carl Gross

March 5, 2025

5  out of  5
rating by Carl Gross
"Wanted to thank Megan Brenson for the excellent work on my car & condo polices, great job."
We responded:
"Thank you! "
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awhite1130

March 4, 2025

5  out of  5
rating by awhite1130
"Nicole is a very dedicated agent working for Michael Lovchuck. I highly recommend her for all your insurance needs! 10/10!"
We responded:
"Thank you Mr. White!!"
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Tana Von Bergen

March 3, 2025

5  out of  5
rating by Tana Von Bergen
"Meagan was awesome from day one! She answered all my insurance questions and made for a smooth transition. At no point did I feel overwhelmed or bombarded to choose State Farm, but the excellent service made it an easy choice."
We responded:
"Tana, thank you! Meagan and our team love to make it a smooth process!"
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tyler lawley

February 20, 2025

5  out of  5
rating by tyler lawley
"Thank you Pam for the amazing experience and help"
We responded:
"Thank you Tyler! Her knowledge and skills are amazing!"
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Hailey Jackson

February 19, 2025

5  out of  5
rating by Hailey Jackson
"We always have excellent service! Any questions or issues we have, whether getting a cracked windshield repaired or buying a new car, Meagan is always there to assist. She responds quickly and is very kind and friendly. We can count on her to help with whatever we send her way."
We responded:
"Awesome!! Meagan shines the Good Neighbor Spirit!"
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STEPHANIE

February 17, 2025

5  out of  5
rating by STEPHANIE
"I m going to tell my friends about yal.Ms Trotter was so knowledgeable about all the questions I had. I don't have any regrets to finally getting this.Thank yal so much."
We responded:
"Thank you Stephanie! Pam is fantastic!!"